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Return Policy:



In the event that you have any problem with your order, please contact us directly and as soon as possible. You may email us directly at:

service@mightycoffee.com


Please do not contact the roaster directly as they will not be able to help you with your specific order.


Return / Exchange Policy
If you receive the wrong type of coffee, are dissatisfied with the quality of your order, or have any related problem, please contact us immediately and we'll be happy to resolve the issue for you. If you have received an incorrect item, we'll simply exchange it for the right one. If you are unhappy with the quality of your coffee, we'll simply exchange it for a different bag. Any other issue will be handled on a case-by-case basis.

Upon our approval of your return / exchange request, we'll e-mail you a prepaid shipping label which you can use to mail back your order and original invoice at no cost to you.

Requirements for returns: In order for your return to be valid, you must return at least 3/4 of the original order weight within 2 weeks of the date you received it. In the event that you mail back less than 3/4 of the original order weight, your claim will be cancelled you will not receive any refund or exchange. We reserve the right to deny any exchange request if we suspect fraud or determine that the policy is being abused.


Refund policy
If you desire a refund for any reason, please e-mail us and we will be happy to help. Upon our approval of your refund request, we'll e-mail you a prepaid shipping label which you can use to mail back your order and original invoice at no cost to you.

For verification, our vendor will weigh each return to assure that no more than 1/4 of the order is missing. You will then be refunded the value of your original order minus the original shipping cost.

Requirements for returns: In order for your refund to be valid, you must return at least 3/4 of the original order weight within 2 weeks of the date you received it. In the event that you mail back less than 3/4 of the original order weight, your claim will be cancelled you will not receive any refund or exchange. We reserve the right to deny any refund request if we suspect fraud or determine that the policy is being abused.


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